Shipping and Returns:
When will my order ship and how can I track it?
Orders usually take anywhere between 7-10 business days to ship.
Once an order ships out, you will usually receive a tracking number to the email you used for the purchase. We use the U.S. Post Office to ship our packages and you will be able to track your order via usps.com.
What is your return/exchange policy?
All returns/exchanges are honored up to 15 days of the original purchase date and must be returned in new condition, ie. not worn or washed with all original tags. Shipping prices will not be refunded. Please contact us first to arrange your return or exchange.
FAQ:
Where can I find some of the articles from past seasons or items that aren’t in your store?
We usually don’t reprint clothes once we sell out, some items differ depending on popularity.
How can I be informed of new clothing before it drops so I can get it before it sells out?!
Make sure you follow us on twitter @highhopesmedia and add our facebook page. We also post promo codes on these outlets. Be sure to join our mailing list as well.
How can I get sponsored by HighHopes?
Since we are a growing company, it would be unfeasible to sponsor every group or band. Typically we seek out artists constantly touring nationally and shooting videos and photoshoots, especially with label support. If you do not fit into the category, your email will not be replied to or ignored. Thanks for your understanding.
How can I become a dealer inside the United States?
We’re still working out the kinks, any inquires can be emailed to highhopesinfo@gmail.com
How can I become a model for HighHopes?
Models are acquired exclusively as music artists, athletes and employees that we currently work with, all other inquires can be emailed to highhopesinfo@gmail.com.
Do You Have A Catalog?
Catalogs are currently distributed to only retailers that have active accounts. No catalogs are distributed to consumers.
